Staying Out of the Doghouse: Addressing Employee Service Animal Accommodation Requests

*Webinars are CLE-accredited in California, Illinois, New York, Missouri and Texas. We are also accredited providers of HRCI and SHRM.

Service animal accommodation requests are on the rise. The myriad issues surrounding these requests increasingly hound HR professionals at property management companies, who must balance the needs of those who have requested the accommodations, and other employees who may or may not feel comfortable around animals. This webinar will cover the following topics, with an eye toward keeping you out of the doghouse.

Topics:

• Navigating federal and state accommodation laws impacting service animal requests including the appropriate supporting documentation that is necessary
• Service animals vs. support animals
• Employee requests vs. tenant, customer and invitee requests
• Managing employee compliance with service animal behavior expectations
• Best practices for addressing co-worker and customer concerns