Mid-Year 2024: Artificial Intelligence
Workplace AI continues its rapid evolution, making adoption a business imperative. But recent guidance from various agencies and legislatures indicates the real issue will be careful implementation and compliance. The following highlights can help employers balance AI’s efficiencies with the oversight needed to prevent potential biases and legal pitfalls.
Regulations + guidance
The following federal guidance and state-specific regulations are intended to provide frameworks for ensuring that AI tools are used responsibly and do not inadvertently violate labor laws or employee rights.
Hosts: Eric J. Felsberg, Principal, AI Services Group Co-Leader, and Data Analytics National Director, and Robert Yang, Associate, CIPP/US
Podcast
“The decision to leverage AI in the workplace should not be taken lightly. Employers are challenged at this point because they must navigate this patchwork of rapidly developing AI regulations. And while you may be tempted, we don’t think it’s as easy as just simply saying to your workforce and your workplace, ‘no AI allowed.’”
Key employer takeaways
Transparency and fairness
- Prioritize transparency when implementing AI systems by providing clear communication with employees about how AI is used, what data it processes and how decisions are made.
- Ensure that AI algorithms are designed to be fair and unbiased, avoiding discriminatory outcomes.
Ethical use and human oversight
- Consider the ethical implications of AI by regularly assessing AI systems for potential biases and unintended consequences.
- Establish accountability mechanisms and human oversight to address any issues that arise; responsible AI practices involve ongoing monitoring and adjustments.
Employee training and support
- Invest in employee training to help them understand AI tools and their impact.
- Provide resources and support to address concerns or questions related to AI; employees should feel empowered and informed about AI’s role in their work environment.
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