The Rise of ADA Web Accessibility Lawsuits in the Hospitality Industry

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Hotel accessibility issues have long been the subject of ADA litigation. Currently a dramatic increase in the number of these cases is making news. However, these cases are not being brought against traditional brick and mortar hotels, but instead are targeting the electronic business side of a hotel’s operation. This program will focus specifically on these novel, yet potentially damaging website-based Title III cases and how they will impact your operations and what you can do to try to eliminate risk.

Topics

• Steps to make your hotel website accessible for visually impaired users
• State of the law concerning website accessibility and ADA requirements as it relates to hotels
• How to defend against website-based lawsuits.