Details
November 20, 2024 12:00 PM – 1:30 PM EST
Credits
NJ-RC SHRM Virtual Program:
Employee complaints are a natural part of any organization, even the most successful ones. When handled appropriately, addressing complaints can build trust, prevent workplace issues, and protect the organization.This session guides management and HR staff on the critical steps for recognizing when a complaint warrants an investigation, understanding the risks of ignoring complaints, and managing the investigation process efficiently. We’ll cover recent developments, best practices, and common mistakes to help ensure investigations are handled consistently and effectively.