Keeping Pace with Industry Concerns: Responding to Negative Patient Reviews

Many small healthcare practices rely on patients to review their experiences to increase their visibility and help build credibility. However, healthcare practitioners and their staff must exercise caution when responding to ratings and reviews so as not to violate the federal Office for Civil Rights HIPAA privacy and security rules. Join Jackson Lewis P.C. to discuss the latest right-of-access enforcement actions and social media strategies when responding to online negative patient reviews.

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