2023 DMEC FMLA/ADA Employer Compliance Conference: Digital Accessibility: ADA Requirements and the Explosion of Lawsuits

Digital Accessibility: ADA Requirements and the Explosion of Lawsuits
Post-COVID companies have rapidly embraced digital platforms to communicate with customers, job applicants, and employees. These digital platforms include consumer websites, mobile apps, cloud-based software for human capital management, software employees use to perform essential job functions, and artificial intelligence (AI) tools used during the recruiting and application process. While the convenience and cost-effectiveness of these electronic platforms is apparent and even essential to the way a company does business, how disabled individuals can use these digital platforms poses vexing and frequently unanticipated legal issues under the Americans with Disabilities Act (ADA) and analogous state and local laws requiring companies to make their digital properties accessible and useable to disabled individuals.

In this session, we will address the current legal landscape of consumer website accessibility issues, the legal risks under the ADA for an employer’s use of AI as identified by the EEOC, and the unique problems that arise when exploring accommodations for the use of software the employer does not own or control.

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Absence and disability professionals are tasked with building compliant FMLA, ADA, and paid leave programs. Each day, complex questions arise that require thoughtful solutions to support employees and mitigate risk for the organization. The 2023 DMEC FMLA/ADA Employer Compliance Conference, March 27-30, 2023, in Orlando, FL, will answer these questions — giving you the opportunity to untangle the complexities of compliance.